Helpline

Open Monday to Friday, 9am to 4pm

03300 578592

info@dementiaforward.org.uk

We have a team of staff ready to take your call on the Dementia Forward Helpline. Every day, they speak to people with dementia, their families, friends, carers, health professionals and members of the public. Each call is confidential and is an opportunity to let someone know that they are not alone.

What to expect when you call the Helpline

Your call will be answered by a friendly, trained member of staff. They will be able to talk you through the services we offer, and they may take some details from you so that a Dementia Support Advisor can give you a call to discuss how we can provide support and guidance to help you through what can be a very difficult time. The helpline is often the portal to receiving a wider range of carefully designed services to reduce isolation, misinformation and stigma while promoting health and wellbeing.

From the first time I called Dementia Forward I felt supported and less anxious. It was a relief to talk to someone who understood and really listened to my concerns. I have somewhere to turn when I have a question or I simply need to talk about dementia. The team have given me so much support and advice and I am so pleased that I made that first call.

Lynda, from Scotton